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Keretapi Tanah Melayu Berhad (KTMB) – Disember

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JAWATAN KOSONG TERKINI

Sukacita dimaklumkan Keretapi Tanah Melayu Berhad (KTMB) mempelawa warga Malaysia yang yang berkelayakan dan memenuhi kriteria yang ditetapkan untuk mengisi kekosongan terkini sebagai:

1. CUSTOMER SERVICE MANAGER

  • Responsible for day-to-day management of the front end, and overseeing the frontline services to the customers
  • Solve problems that affect service quality and efficiency of the front end
  • Conduct customer satisfaction study to determine the level of service performance and standard
  • Conduct training for staff to deliver a high standard of customer service;
  • Timely respond to all customer complaints and service queries received through various channels
  • Review and establish effective SOP and policies to be implemented by the front end operations
  • Review customer complaints and feedback as inputs to improve service standards
  • Identify and implement strategies to improve quality of service, productivity and profitability

Muat turun syarat kelayakan penuh jawatan disini ➡ Iklan Jawatan

Klik ‘APPLY NOW’ untuk memohon jawatan ini.

Anda mungkin berminat untuk memohon jawatan ini
1. Temuduga Konstabel PDRM (sepanjang November)
2. Kadet Muda Graduan TDM, TLDM, TUDM (Sepanjang November)
3. Pelatih Polis Bantuan

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Company: Keretapi Tanah Melayu Berhad (KTMB)
Website : www.ktmb.com.my
No. Tel : 03-22631312
Location : Kuala Lumpur
Dateline : 14 November 2015

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Interested applicants are invited to submit a detailed resume, stating current and expected salary, contact number along with a recent passport size photograph and stating the position applied on the top left hand corner of the envelope. Only shortlisted candidates will be notified.

General Manager
Talent Management and Organisation Development (Staff Planning)
Keretapi Tanah Melayu Berhad
Jalan Sultan Hishamuddin
50621 Kuala Lumpur.
Tel: 03-22631312 or 22631122
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